A: Absolutely! All products are made with eco-friendly, Pet apparel features scratch-resistant lining, while human clothing is breathable and soft for maximum comfort.

A: Select the "PERSONALIZE" option on the product page, then upload your design (images, text, or specific requirements like pet breed/size). Our design team will contact you within 24 hours to finalize details.

A: Standard customization takes 5-7 business days(excluding shipping). Complex designs may take up to 10 days. Need it faster? Add rush processing at checkout (additional fee applies).

A: Check the size chart on each product page (based on weight/chest measurements). Unsure? Chat with us! Send your pet’s photo or measurements, and we’ll recommend the perfect fit.

A: We accept Visa, Mastercard, PayPal, Apple Pay, and Shop Pay. All transactions are SSL-encrypted for security.

A: Address changes are allowed within 2 hours of payment(before production starts). Once customization begins, changes cannot be made due to the personalized nature of your order.

A:

• Ready-to-ship items: Dispatched within 3 days.
• Custom items: Shipped after production (see timelines above).
• Delivery: 7-20 business days.
• Free shipping on orders over $59 (contiguous U.S. only).

A: You’ll receive a tracking number and link via email once your order ships. Track real-time updates on the carrier’s website.

A: Orders shipped to the U.S. include all taxes/duties. For international shipments, fees vary by country and are the customer’s responsibility.

A: Due to their personalized nature, custom items are final sale unless defective. If there’s a sizing issue or damage, contact us within48 hours of delivery with photos for a free remake or refund.

A: We’ll make it right! Email us at [notalkjustbuy@gmail.com] with your order number and photos. We’ll cover return shipping and send a replacement + 15% off coupon.

A: Yes! 1% of every sale supports U.S. animal shelters. 100% biodegradable packaging for all orders.

A:

• Subscribe to emails: Get 10% off your first order.
• Refer a Friend: Earn $10 credit for each successful referral.
• VIP Members: Exclusive seasonal sales (join via email).

A: Absolutely! Email [notalkjustbuy@gmail.com] with your request.

• Wholesale buyers: Tiered discounts available.
• Influencers/KOLs: Apply for free samples and affiliate programs.